Frequently Asked Questions

Q: How does the Naksha kit work?
A: It’s simple. Just choose a kit, follow the instructions on the recipe card, and enjoy a delicious treat!

Q: How long does shipping take?
A: Delivery takes around 2-5 working days within the UAE. You will get a tracking link as soon as your order is shipped.

Q: Whats in a kit?
A: Kits contain organic and hand-crafted ingredients in exactly the right quantities: no mess, no waste, just what you need

Q:How long does it take to prepare a Naksha dish?
A: Dishes take between 25 – 50 mins to cook or bake and require no special skills

Q: Where can I find nutritional informational?
A: You can find this in the product page gallery of every kit

Q: I’m vegan/gluten-free, can I substitute ingredients?
A: Yes, simply just add vegetables of your choice instead of the meat.

Q: What’s the shelf life of the kit?
A: Kits have a long shelf-life and can be stored for twelve months at home in a cupboard

Q: I want to contact customer service regarding an issue. How can I get in touch?
A: Please email us on